Privacy Policy
1.1. Who We Are? This Privacy Policy applies to information that we, Red Interactive Design ltd (“Red-id” “we,” “our” or “us”) may collect about you in connection with: (A) your access and use of: (i) Red Interactive Design ltd website located at www.red-id.com and it’s subdomains (the “Website”), (ii) Red Interactive Design ltd event success, management and registration platform (the “Platform”), (iii) our social media pages, (iv) mobile app (the “App”), and (v) any other products and services offered by Red Interactive Design ltd (collectively, “Services”), (B) email communications with you (for example, customer support requests, and surveys) in which you may provide personal data to Red Interactive Design ltd .
In this Privacy Policy, the Website, the Platform, the App, social media pages, emails, and other electronic locations, through which you may interact with Red Interactive Design ltd to provide your information, are collectively referred to as the “Sites.”
1.2. Who You Are? “You” refers to individuals who access and use the Sites and/or Services.
This Privacy Policy does not apply to third-party applications or software that integrates with the Services through the Sites, or any other third-party products, services, or websites.
If you do not agree with this Privacy Policy please do not access or use the Sites or Services.
This section describes the various kinds of information that Red Interactive Design ltd may collect and store when you interact with us through the Sites and/or Services.
2.1. Personal Information. Personal Information is any information collected on or through our Sites and/or Services that may be used to identify or personally contact you or another individual, or that relates to an identified person. Personal Information may include, but is not limited to, name, job title, company name, email address, mailing address, phone number, browser and device information (including IP Address), and other identifying information you may provide to Red Interactive Design ltd.
You are not required to provide Red Interactive Design ltd with any Personal Information. However, certain Red Interactive Design ltd Services and Sites functionalities may not be available to you unless some Personal Information is provided by you.
If you are submitting Personal Information relating to any other person, you represent that you have full authorization to provide this information to Red Interactive Design ltd , and to permit us to use it in compliance with this Privacy Policy.
2.2. Non-Personal Information. Non-Personal Information includes any information that is anonymized, aggregated or otherwise presented in a way that does not allow identification of a specific individual, or is not directly associated with a unique person.
To the extent that any Non-Personal Information is integrated with Personal Information, it will be considered Personal Information for purposes of this Privacy Policy.
3.1. From our Website. If you visit our Website and request a free demo, register for a webinar, subscribe to our blog, ask for Service information, or download content (such as a whitepaper), you will be asked to provide certain Personal Information, including your contact details.
We will use this Personal Information for purposes such as answering questions regarding our Service offerings, or initiating a sales dialogue.
3.4. From Email messages. If you contact a Red Interactive Design ltd representative using our customer service email, or any one of our informational email mailboxes, we will store information such as the email address from which you sent the message, and use the information to reply to you.
3.5. From Offline Interactions. We may request and collect your Personal Information offline – for example, when you attend a Red Interactive Design ltd promotional event, or if you call one of our sales representatives for information about our product offerings.
3.6. From Surveys. We may ask you to participate in a survey, and your responses could contain Personal Information.
In connection with your use of the Sites and/or Services, we may also request occasional information about your interests and preferences, to better provide communications, offers, and content that are specifically tailored to your personal interests.
3.7. Automatic Information. As is true of most websites, we gather certain information automatically when you visit our Sites, such as your computer type (MAC or Windows), mobile device type, language, internet browser, any web pages that referred you to our Sites, and your Internet Protocol (IP) Address (which may be identified and logged automatically in our server log files whenever you visit the Website or Platform). We may also store general usage and activity data, such as the date and duration of your visit, and your navigation of the Sites. We use this information for reasons such as improving Sites performance, analytics, and functionality and monitoring the regions from which users access our Website or Platform, in order to help us enhance the user experience and Sites security.
Cookies, beacons, tags, and scripts may also be used by Red Interactive Design ltd and our integration partners or analytics and service providers. These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Platform, and gathering demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by our partners or providers on an individual as well as aggregated basis.
3.8. Information from Cookies. Red Interactive Design ltd may collect additional information through the use of “cookies” which are small data files placed on your computer’s hard drive to assign an identification code to your computer. Red Interactive Design ltd may use cookies for reasons including, but not limited to, identifying a registered user who logs into any Red Interactive Design ltd Service through the Platform, enabling certain customized features, and storing your user preferences. We may also use cookies to collect aggregated user information that Red Interactive Design ltd utilizes to improve the general operation of the Sites and Services. You may set your computer’s browser preferences to remove and disable cookies. But please note that some features of the Sites or Services may not be accessible or operate properly if you disable your cookies. For more details about how we use cookies, please review our Cookie Policy.
3.9. From Other Sources. In order to better provide you with marketing offers and additional services that are of interest or relevant to you, we obtain information from other sources, including public databases, marketing partners, social media platforms and other third parties.
Red Interactive Design Ltd’s legal basis for collecting and using the types of Personal Information described above will depend on the nature of the Personal Information, and the context in which we are collecting it. When we collect, use, process or disclose your Personal Information, we will rely on one or more of the following legal grounds:
Performance of a contract (including any Client Agreement) – Where we need the Personal Information to perform our obligations under a Client Agreement or other binding contract.
Consent – Where we have received your consent to do so.
Legitimate Interests – Where it is in our legitimate business interests; for example, to improve our products and services.
Legal Requirement – If we are required to collect, use, process or disclose your Personal Information due to a legal or regulatory requirement, we may do so.
Red Interactive Design ltd may use your Personal Information:
To respond to your inquiries and fulfill your requests, and to provide you with customer support when you ask for it.
To send you updates, newsletters, and other content that you have requested or subscribed to, as well as informational materials regarding our Services.
To provide you with technical and administrative information relating to our Sites and Services, such as security notices, Service-related status reports, and changes to our policies or terms of use. Please note that these communications are considered part of our Services and you may not opt out of them.
If you have consented and it is in compliance with applicable laws, to send you marketing communications regarding products and services that we believe may be of interest to you. If you later decide that you no longer want to receive this type of marketing or promotional information, you may opt-out at any time by clicking the “Unsubscribe” button at the bottom of the marketing communication or contacting us at the email or mailing address provided in the “Contact Information” section of this Privacy Policy.
To personalize your experience on the Sites by offering content tailored to your preferences.
For our internal business purposes that include administering your access and use of any Red Interactive Design ltd Services, data analysis, securely identifying you when you log onto a Service, fraud monitoring and prevention, enhancing or modifying our Sites and Services, determining the effectiveness of our promotional campaigns, billing you for Services, and operating our business.
As necessary for us to comply with applicable law.
Also, please note that if the information is aggregated or anonymized so that it is no longer reasonably associated or trackable to an identifiable natural person, it is no longer considered “Personal Information” under this Privacy Policy and Red Interactive Design ltd may use it for any legitimate and lawful business purpose.
Information you provide to us may be combined, analyzed, or processed in a manner that helps us to predict and determine your interests and preferences, including what products and services may be of interest to you, and when you might be ready to take certain steps (such as ordering a particular Service), based in part on your behaviors on the Sites and other interactions with us. This process is overseen by Red Interactive Design ltd staff, and no automated decisions are made that would result in legal effects or have a significant impact on you or any individual accessing the Sites or Services.
This section describes how Red Interactive Design ltd shares or transfers the Personal and Non-Personal Information it collects about you, as well as your ability to control how your information is shared with others.
7.1. Personal Information. Except as provided in this Privacy Policy, Red Interactive Design ltd will not disclose, transfer, sell, trade, rent, or otherwise provide your Personal Information to any third party except for event sponsors, without your consent.
7.2. Aggregated Data. Red Interactive Design ltd may share aggregated, non-personally-identifying information, log data, and usage statistics with third parties for purposes including demographic, industry, and marketing analysis.
7.3. In connection with the Services, Red Interactive Design ltd discloses Personal Information to its event sponsors for purposes described in this Privacy Notice.
7.4. Service Providers. We may use third-party contractors to provide certain services and perform functions on our behalf. Examples include providing cloud-hosting capabilities, offering chat-bot functionality, providing marketing assistance, and performing statistical analysis relating to the usage of our Sites and Services. Red Interactive Design ltd may provide your Personal Information only to the extent necessary for such third party service provider to perform the duties for which it has been retained by Red Interactive Design ltd. Any such third parties will be bound to strict confidentiality and use obligations with respect to your Personal Information, which is no less protective than those set out in this Privacy Policy.
7.6. Legal and Contractual Compliance. Red Interactive Design ltd may disclose your information to government or law enforcement officials, regulatory agencies, or other third parties (such as attorneys or regulatory service providers), as necessary to (i) comply with applicable laws or regulations, (ii) cooperate with governmental or law enforcement investigations, (iii) respond to legal claims or processes, (iv) protect the safety and legal rights of the public or any individual, (v) detect, prevent or remedy any suspected fraud, market manipulation or illegal, tortious or wrongful activity; or (vi) enforce applicable Client Agreements or other Red Interactive Design ltd contracts to which you have agreed. However, this does not include selling, renting or sharing or otherwise disclosing Personal Information for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
7.7. Business Transfers. If Red Interactive Design ltd is acquired by, acquires, or is merged with another company, Red Interactive Design ltd may transfer Personal and Non-Personal Information about you to such a company. However, in the event of such a transfer, your information will remain subject to the protection of this Privacy Policy. Red Interactive Design ltd will notify you if your information is subject to a business transfer and becomes subject to the other company’s privacy policy.
7.8. Third-Party Websites and External Links. Our Sites may contain links to websites (including social media sites) owned and operated by third parties. When you click on such links, you may leave our Website and be directed to the third parties websites. These websites may themselves collect Personal Information about you. If you submit information to any of those sites, your information is governed by their privacy policies, which may differ from those of Red Interactive Design ltd. Red Interactive Design ltd is not, and will not be, responsible for the privacy practices or security of any such websites, and we urge you to read their privacy policies carefully.
7.9. Social Media Pages. As we discussed above, you may disclose Personal Information during your participation on Social Media Pages. This Personal Information may appear in public ways, including through search engines or other publicly available platforms, and can be “crawled” or maybe searchable by third parties. Please do not post any information that you do not want to be disclosed to the public.
7.10. Upon Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to consent to Red Interactive Design ltd sharing this information.
Red Interactive Design ltd makes it a priority to safeguard the security and privacy of your Personal Information. Red Interactive Design ltd has implemented appropriate organizational, technical, and administrative measures to protect your Personal Information from unauthorized access, disclosure, misuse, alteration, or loss.
These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures and strict password protection protocols, utilizing encryption software for all financial and other sensitive Personal Information transmitted on or through our Sites, and conducting penetration tests. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on our Sites, as applicable.
While we take reasonable steps to protect your Personal Information, please be aware that no method of Internet transmission or electronic storage guarantees complete protection or is 100% secure, and there is always some risk when you share your Personal Information online. Red Interactive Design ltd therefore cannot guarantee the absolute security of your Personal Information.
If you have any questions about the security of our Sites and Services, you can contact us at [email protected]
Depending on your user type and location, we provide you with various ways to access, download and request deletion of your Personal Information.
You may submit requests to access, update, correct or delete their Personal Information, to no longer receive communications, or to “opt-out” of certain Services, by contacting us directly at Red Interactive Design ltd email and/or mailing address provided in the “Contact Information” section of this Policy.
Please be aware that we may need to retain certain Personal and Non-Personal Information for recordkeeping and archival purposes, or to complete any transactions that you initiated prior to requesting such change or deletion.
We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and processed, or until you request deletion as described in this Privacy Policy.
We will also retain and use Personal Information for a period of time required to comply with our legal, tax, audit or regulatory obligations, to resolve disputes, and to enforce our agreements.
Red-id may retain Non-Personal Information for as long as necessary for the purposes and uses described in this Privacy Policy, including as necessary for Red-id to pursue legitimate and lawful business interests.
The Website, the Platform, and the Services are not intended for children under thirteen (13) years of age. Red-id does not market any products or services to children under thirteen (13) years of age or knowingly collect any Personal Information from children under thirteen (13) years of age. We believe that children should get their parent’s or legal guardian’s consent before providing any Personal Information online.
You have a variety of choices available to you when it comes to your Personal Information. In order to help you exercise those choices, we will inform you, at the time we collect your Personal Information, whether your provision of the information is required or optional, and what the results maybe if you do not provide your Personal Information.
You can always choose not to provide information, even though that means you might not be able to access certain Services or take advantage of certain Sites’ features offered by Red-id.
You may have consented to receive certain communications marketing or advertising of the Services and other products, in accordance with your marketing preferences. You can opt-out of receiving these marketing messages at any time by clicking on the “Unsubscribe” link at the bottom of any such message, or by contacting us at the email and/or mailing address provided in the “Contact Information” section of this Policy.
Even if you have opted to “Unsubscribe” from certain types of messages, please be aware that emails and other communications that respond to your specific requests for information, or are provided as part of the Services you are still receiving, will be sent to you. You should contact us directly if you no longer wish to receive these responsive or transaction-related communications; but please be aware that if you “opt-out” of these types of communications, you may no longer receive important messages regarding events that you are organizing or attending or critical notifications regarding the Services.
Where we are collecting, storing, and processing information on our own behalf, as a data controller, we will not request any sensitive Personal Information such as your health history, race, religion, or sexual orientation. We request that you do not send us such sensitive Personal Information on or through the Sites, by email, or through any other means.
Your privacy is important to us. If you have any questions or concerns about privacy at Red-id, please contact us, and we will try to answer your question or resolve any issues for you.
You may contact us using the following information:
Red interactive Design, ltd.
9 Ha’Arad Street, Entrance B, Floor 2Tel Aviv, Israel
E-mail: [email protected]
If you think we have not followed our Privacy Policy in some way, please contact Red-id Customer Support, using the information above. We take seriously any complaint, and it will be assessed by qualified staff with the goal of resolving it in a timely manner.
Our business is constantly evolving and, therefore, our Privacy Policy may be updated from time to time to adapt to the changes in our Services, to the way Red-id operates, and to regulatory requirements. Please visit this section of the Website periodically to check for changes and updates to the Privacy Policy. If we make significant changes to this Privacy Policy, we may notify you either through the email address you have provided to us (unless you have instructed us not to), or by placing a prominent notice on our Website. If we materially revise our Privacy Policy, we will provide notice prior to its becoming effective. By continuing to access and use the Sites and/or any Service after such notice, you agree to be bound by the terms of the revised Privacy Policy. Information you submit to Red-id is controlled by the privacy policy in effect at the time you submit it.
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